Shipping & Delivery
Crafted with care. Delivered with confidence.
At Diamore Luraya, every piece begins with thoughtful craftsmanship — and we make sure it reaches you safely, securely, and on time. Below is everything you need to know about our shipping process.
Production & Delivery Time
Each order is carefully made, inspected, and packaged in our NYC workshop before it ships.
- Earrings arrive within 3–5 business days, including production
- Custom pieces may require additional time; our team will confirm your timeline
Shipping
We currently ship within the United States only.
- Free 2-day priority shipping on every order
- Tracking number provided
- Signature may be required for high-value items
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. You can monitor your shipment at any time using the link provided.
Lost or Delayed Packages
If your package is delayed, lost, or not delivered, please email us at info@diamoreluraya.com. We will work directly with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please double-check your shipping details at checkout. If you need to update your address, contact us immediately at:
Email: info@diamoreluraya.com
Once an order has shipped, we are unable to change the delivery address.
Signature Requirements
For security, some high-value orders may require a signature upon delivery. This ensures your diamonds arrive safely and directly to you.
Need Help?
Our team is here to assist you with any shipping or delivery questions.
Email: info@diamoreluraya.com
We’re committed to making every delivery feel as special as the moment you open it.