Shipping & Delivery

Crafted with care. Delivered with confidence.

At Diamore Luraya, every piece begins with thoughtful craftsmanship — and we make sure it reaches you safely, securely, and on time. Below is everything you need to know about our shipping process.

Processing Time

Each order is carefully inspected, packaged, and prepared before shipment.

2–4 business days for in-stock items
Made-to-order or custom pieces may require additional time

If additional production time is needed, it will be noted on the product page or communicated by our team.

Shipping Options

We partner with trusted carriers to ensure safe and reliable worldwide delivery.

Domestic Shipping

Estimated delivery: 3–7 business days
Tracking number provided
Signature may be required for high-value items

International Shipping

Estimated delivery: 7–15 business days
Tracking included
Customs and duties may apply depending on your country

Free Shipping

We offer free shipping on all orders.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. You can monitor your shipment at any time using the link provided.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees or import duties determined by your local government. These charges are not included in our product prices.

Customers are responsible for any applicable fees. For more information, please contact your local customs office.

Lost or Delayed Packages

If your package is delayed, lost, or not delivered, please email us at info@diamoreluraya.com. We will work directly with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address

Please double-check your shipping details at checkout. If you need to update your address, contact us immediately at:

Email: info@diamoreluraya.com

Once an order has shipped, we are unable to change the delivery address.

Signature Requirements

For security, some high-value orders may require a signature upon delivery. This ensures your diamonds arrive safely and directly to you.

Need Help?

Our team is here to assist you with any shipping or delivery questions.