Shipping policy
Shipping & Delivery
Crafted with care. Delivered with confidence.
Every Diamore Luraya piece is crafted, inspected, and carefully packaged in our NYC workshop.
Production & Delivery
Standard earrings typically arrive within 3–5 business days of your order, including production and shipping.
Custom pieces may take longer. Our team will confirm your estimated timeline.
Complimentary Shipping
We offer free two-business-day shipping on every order within the United States. Shipping time begins when your order leaves our workshop and is included in the estimated 3–5-business-day delivery window.
Some high-value orders may require a signature upon delivery for added security.
Order Tracking
Once your order ships, we’ll email you a tracking number and a link to follow its progress.
Lost or Delayed Packages
If your package is delayed or hasn’t arrived, email info@diamoreluraya.com. We’ll work with the carrier to investigate and help resolve the issue.
Address Changes
Please check your shipping address carefully at checkout. If you need to make a correction, contact us as soon as possible. We’ll do our best to help, but we cannot change the delivery address after your order ships.
Need Help?
For shipping or delivery questions, contact info@diamoreluraya.com.